About Us
Who We Are
Callvox is a premier global voice carrier dedicated to providing solutions that create lasting value for our clients. We began in 2007 with a modest mission but with a wealth of entrepreneurial ideas about creating a world-class voice trading business built on a deep commitment to excellence. Our vision was to create an independent telecom company that put our clients' needs first, adhered to the highest ethical standards and sought to leverage every efficiency technology made available to us.
As a leading alternative voice carrier, we
are a trusted partner to many of the world's top
telcommunications companies. Our team is comprised of second and
third generation telecom voice traders who have extensive
experience building, managing and trading voice capacity on five
continents. Our business reflects a strong partnership culture,
solid foundation of intellectual capital, commitment to
exceptional performance and uncompromising integrity. We are
headquartered in New York City, with a back office in Mumbai.
What We Do
Callvox buys and sells voice capacity in a variety of emerging markets. We typically consolidate this capacity and sell it on a dedicated basis to retail carriers worldwide. As experts in both voice origination and termination, we help carriers of all sizes reduce infrastructure investment, streamline efficiency, and free up valuable resources so they can focus on their core business.
Solutions For Retail Voice Operators
In the world of wholesale voice termination, Callvox brings a unique value proposition to carriers with retail voice traffic. Our managed, in-country directs afford a multitude of benefits, including:
- Fully managed quality - Our directs are managed 24x7
- Dedicated capacity - We are able to dedicate channels per destination, virtually down to any given code at the gateway level.
- Cost control - Because traffic typically comes from our clients to us, and directly to POPs in-country, we can offer very competitive pricing.
- Flexible credit allocation - subject to acceptable credit review, we can extend up to 30 net 30 terms.
Our Areas of Focus
Our strategy is to be the carrier of choice for retail operators interested in securing fully managed, dedicated capacity in Latin America, South Asia, Africa and the Middle East.
In these regions, we typically partner with both early-stage and established operators that seek to build out new or expand existing voice capacity. We then take a labor-intensive, service-oriented approach that allows us to leverage our direct in-country experience to add maximum value.
Our Approach
Because we view our partners' success as critical to our own success, we provide comprehensive services through a unique, team-oriented approach. For our clients, we enable you to terminate your voice traffic in a transparent and cost-effective way with the highest quality. This allows you to execute your roadmap in the most optimal way assuring you the best competitive advantage.
For our vendors, we share ideas, contacts, resources - whatever is needed to get the job done and help you succeed. Whether it is to secure consistent traffic streams or design and implement an in-country voice termination operation, our partners have access to the combined resources of our entire organization.
Our emphasis on teamwork and providing quality solutions are big reasons why leading operators worldwide turn to Callvox for help.